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Refund Policy

Returns

Due to the nature of our products being raw, consumable, and health-based, we do not accept returns or offer refunds or exchanges. All sales are final.
If an incorrect shipping address is provided and the package is returned to us, a re-shipment fee will be required to resend the order. We are not responsible for any product expiration that may occur while the order is in return transit due to an incorrect address.
Please double-check your address details before placing an order.

Non-returnable Items

Several types of goods are exempt from being returned, including but not limited to:
  • Perishable goods (such as herbs, teas, and consumable blends)
  • Intimate or sanitary items
  • Hazardous materials
  • Flammable liquids or gases

Additional non-returnable items include:
  • Gift cards
  • Downloadable digital products
  • Some health and personal care items

Proof of Purchase

To process any possible return inquiries (in limited and special cases), we require a valid receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

In the rare event a refund is granted due to an error on our end (e.g., wrong item shipped or damaged item), we will notify you via email after inspecting the returned item. If approved, your refund will be processed and automatically applied to your original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet:
  1. Double-check your bank account.
  2. Contact your credit card company – it may take time before your refund is officially posted.
  3. Contact your bank – there is often processing time involved.

If you've completed all the steps above and still haven't received your refund, please email us at: info@onelovealkalineblends.com

Sale Items

Only regular-priced items (if ever applicable) may be eligible for a refund. Sale or discounted items are non-refundable.

Exchanges (if applicable)

We only replace items if they arrive defective or damaged. If you need an exchange for the same item, contact us at: info@onelovealkalineblends.com
Ship your item to: Alkaline One Love Blends P.O. Box 440161 Los Angeles, CA 90044 United States

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the gift wasn’t marked as a gift, or it was sent to the gift giver first, we will issue the refund to the gift giver.

Shipping

Customers are responsible for paying their own return shipping costs, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund total.
We recommend using a trackable shipping service or purchasing shipping insurance for returns valued over $75. We are not responsible for lost or undelivered return shipments.

Refund Policy

Refund & Return Policy

Thank you for shopping with One Love Alkaline Blends. As an online business offering consumable, health-based products, we strive to ensure quality and transparency in every purchase. Please review our refund and return policy below before placing your order.

All Sales Are Final

Due to the nature of our products — which are raw, consumable, and health-related — we do not accept returns, exchanges, or offer refunds. All sales are considered final once the order is placed and processed.

Incorrect Shipping Address

If an incorrect shipping address is provided and your package is returned to us, you will be required to pay a reshipment fee to have your order resent. We are not responsible for product degradation or expiration that may occur during return transit.
✅ Please double-check your shipping details before completing your purchase.

Non-Returnable Items

The following items are strictly non-returnable:
  • Intimate or sanitary items
  • Hazardous materials
  • Flammable liquids or gases
  • Gift cards
  • Health and personal care items

Proof of Purchase

For any inquiries related to exceptional cases, a valid receipt or proof of purchase is required. Please do not send any items back to a manufacturer — our business is fully online and does not operate a physical storefront.

Refunds (If Applicable)

Refunds may be considered only in rare cases of company error, such as: Incorrect item shipped Damaged product upon delivery (with clear photo evidence) If eligible, we will notify you by email and process your refund to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Recheck your bank or payment account.
  2. Contact your credit card company (posting delays may occur).
  3. Contact your bank (processing time varies).

If you’ve completed all steps and still have not received your refund, please contact us at:
📧 info@onelovealkalineblends.com

Sale Items

Only regular-priced items may be eligible for a refund (in exceptional cases). Sale or discounted items are non-refundable.

Exchanges

Exchanges are granted only if the product is defective or damaged upon delivery. To initiate an exchange, contact us at:
📧 info@onelovealkalineblends.com
We recommend using a trackable shipping service or purchasing shipping insurance for returns valued over $75. We are not responsible for lost or undelivered return shipments.

Gifts

If the item was marked as a gift at the time of purchase and sent directly to the recipient, a gift credit will be issued upon return (if accepted under our limited refund policy). If not marked as a gift, any eligible refund will be issued to the original purchaser.

Return Shipping

In rare cases where a return is approved, the customer is responsible for all return shipping costs. Shipping costs are non-refundable and may be deducted from the refund total. We strongly recommend using a trackable shipping service or purchasing shipping insurance for high-value returns.

For any questions, please email us at:

📧 info@onelovealkalineblends.com

Refund & Return olicy 

Thank you for choosing One Love Alkaline Blends. Your health and satisfaction matter to us. We are committed to providing the highest quality in our wellness products, and we take great care in how each item is prepared and delivered. As our offerings are consumable and health-based, we kindly ask that you review the following policy before completing your purchase.

All Sales Are Final 

Due to the raw and perishable nature of our consumable health products, all purchases are final. We do not accept returns, exchanges, or issue refunds unless the issue falls under one of our limited exceptions outlined below. 

Incorrect Shipping Information 

Please ensure that your shipping address is accurate at checkout. If a package is returned due to an incorrect or incomplete address, the customer will be responsible for a reshipment fee. We are not liable for any spoilage, damage, or loss resulting from incorrect shipping details. 

✅ Tip: Double-check your address before placing your order. 

Proof of Purchase Required 

For all inquiries or exceptional cases, a valid receipt or proof of purchase is required. Please note that One Love Alkaline Blends operates exclusively online — do not return products to any manufacturer or third-party location. 

Refunds (Rare & Case-by-Case Basis) 

Refunds are only considered in the event of a confirmed error on our part, including: 

  • Receipt of an incorrect product
     
  • Items damaged during shipping (photo evidence required)
     
  • If approved, your refund will be processed to the original method of payment within 5–7 business days, and a confirmation will be sent to your email. 

Sale Items 

Only regularly priced products may qualify for a refund in rare circumstances. Sale and promotional items are final and non-refundable. 

Exchanges (If Applicable) 

Exchanges are only available for defective or damaged items upon delivery. To initiate an exchange, contact us within 48 hours of delivery at:
📧 info@onelovealkalineblends.com 

We highly recommend using a trackable shipping service for any authorized returns valued over $75. We are not responsible for lost or undelivered return packages. 

Return Shipping Responsibility 

In the rare case that a return is approved, customers are responsible for all return shipping costs. Shipping fees are non-refundable and may be deducted from your total refund. 

 

For any questions or concerns regarding your order, please don’t hesitate to reach out:
📧 info@onelovealkalineblends.com